Training assets · Facilitated + self-serve
Reseller Training Module
Generic training fails dealers. This module delivers role-specific learning paths with short-form sessions, knowledge checks, and facilitator notes. Counter staff get product-spotlight cards; managers get coaching guides; support teams get escalation playbooks. Designed for Korea reseller environments with mixed experience levels.
Included
- ▸ Three role tracks: counter, manager, support
- ▸ 15-minute micro-session scripts
- ▸ Knowledge check templates (print and digital)
- ▸ Facilitator guide with timing and props list
- ▸ Train-the-trainer session outline
- ▸ Completion tracking sheet
- ▸ Refresh module for seasonal updates
Outcomes
- Training matched to actual floor roles
- Higher completion rates vs one-size sessions
- Documented training coverage per dealer
FAQ
We provide SCORM-ready exports on request. Full LMS setup and user provisioning are scoped separately.
Reviews
"Counter track micro-sessions worked in our Busan stores. Manager coaching guide needed minor local tweaks — support was responsive."